My device is faulty, how do I return it to get it fixed? November 27, 2018 08:51 Updated Follow Please contact our customer support team directly with the following information: Order Number, Description of the issue you are facing. Related articles Consumer products and accessories limited warranty Returns Policy What is the difference between Quick Charge QC 2.0 and QC 3.0? Will this cable work with moto g4, g4 plus, g5, g5 plus, g5s, g5s plus, g6 play, e5 plus, e5, or e5 play? How can I track my order?